Privacy Policy

Effective Date: June 6, 2023

This Privacy Policy ("Policy") describes how Power Ten Metrics ("we," "us," or "our") collects, uses, and shares personal information when you use our rowing team analytics services and website ("Services"). By accessing or using our Services, you consent to the collection, processing, and storage of your personal information as described in this Policy. Please read this Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1. Personal Information

We may collect various types of personal information from you directly or from authorized third parties, including but not limited to:

  • Contact information, such as name, email address, and phone number, to communicate with you and provide support.
  • User account details, including username and password, to create and manage your account.
  • Demographic information, such as age, gender, and location, to understand our user base better and tailor our Services to their needs.
  • Billing and payment information to process payments and fulfill orders accurately.

1.2. Usage Information

We automatically collect certain information when you use our Services, including:

  • Device information, such as IP address, browser type, operating system, and device identifiers, to ensure optimal compatibility and security.
  • Log information, such as the date and time of access, pages viewed, and actions taken within our Services, to analyze trends and improve user experiences.
  • Usage data, including clickstream data, referring/exit pages, and interaction with features or advertisements, to enhance our Services and provide personalized recommendations.

2. Use of Information

2.1. Service Provision and Improvement

We use the collected information to provide, maintain, and improve our Services, including but not limited to:

  • Analyzing rowing team performance and generating insights based on the collected data.
  • Personalizing user experiences by tailoring recommendations and content to match individual preferences and goals.
  • Responding to user inquiries and providing efficient customer support.
  • Processing payments and fulfilling orders accurately and securely.
  • Communicating with users about updates, new features, and promotional offers related to our Services.
  • Protecting the security and integrity of our Services and preventing unauthorized access or fraudulent activities.

2.2. Analytics and Research

We may aggregate and anonymize the collected information to generate statistical data for analytics and research purposes. This data helps us understand trends, improve our Services, and develop new features that benefit our users. These aggregated and anonymized insights do not personally identify any individual user.

3. Information Sharing

3.1. Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing the Services. These providers are obligated to keep your information confidential and are only permitted to use it for the purposes specified by us.

3.2. Legal Requirements

We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our terms of service, detect or prevent fraud, or respond to a government request.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs, and any new privacy policy will govern the use of your information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include but are not limited to secure data storage, encryption, and restricted access to personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.